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Kwerks Privacy Policy

Seyden Limited, trading as Kwerks / Kwerks.co.uk (referred to as "we”, “us”, “our”) understand that your privacy and the security of your personal information is important. This privacy policy details our dedication to protecting your privacy and the information you choose to share with us. Whilst browsing / using kwerks.co.uk you are consenting to and accepting the practices as described in this privacy policy. Any information that we collect/use is done so in accordance with all applicable UK data protection legislation.

SECURITY
Our website is secured with an EV SSL (Extended Validation Secure Sockets Layer) certificate. This combines the high levels of encryption standard SSL offers, with the knowledge that your details are being sent to the organisation you expect. We do not store any credit card details, all payments made on our site are handled by our PCI DSS (Payment Card Industry Data Security Standard) compliant payment processing company. This ensures that your critically sensitive information is fully protected during both transmission and storage. Any other information that you choose to provide is stored on our secure servers. Any passwords relating to your account, where one has been created, are your responsibility in terms of maintaining confidentiality; and we recommend that you do not share your password with anyone else.

PAYMENT AND FINANCIAL INFORMATION

We do not share your financial details with any third parties and we do not store your credit card information.


INFORMATION GATHERED AND ITS USE

The information we gather enables us to process and fulfil your order, deliver efficient levels of service, provide service updates and handle enquiries. This information may be collected in several ways, for example: Contact Form, Newsletter Sign Up, Email Communication, Telephone Correspondence, Account Registration and Order Placing. This information may be used for the following purposes:
  • Administer our website.
  • Process orders.
  • Provide order status updates.
  • Process payments.
  • Handle enquiries.
  • Manage your account.
  • Provide information regarding offers and promotions.
  • Notify you about service updates and website changes.
  • Perform fraud protection checks.

INFORMATION DISCLOSED
To successfully fulfil you order it is necessary for us to disclose certain pieces of your information to our service providers. This can include, for example: Passing on address details to our couriers to ensure successful delivery of products. To financial organisations to confirm, check and process payments. To affiliates and suppliers to directly dispatch products where necessary. We will not disclose any of your details with any unrelated third party and they will not be used by any other organisations for marketing, commercial or research purposes.

EXTERNAL LINKS
Our website may contain links to other websites; please note that we are not responsible or liable for the content, privacy practices or data handling of these linked websites. This privacy statement is only applicable to the information collected on our website (kwerks.co.uk).

LEGAL AND YOUR RIGHTS
You have the right to request details of the personal information that we hold about you under the Data Protection Act 1998. You may also make specific request for us not to use any of the information we have, unless where required by law. If you believe any of the details we have are inaccurate, then please contact us as soon as possible to ensure that your details are correct and up-to-date. Though we try to ensure the privacy of our users, it may be necessary for us to disclose personal information when required by law; and where we believe that such actions are necessary to fulfil any current judicial proceeding, court or legal process requirements in relation to our website.

PRIVACY POLICY AMENDMENTS
Should any changes to our privacy policy be made, they will be amended to this page. If necessary and where appropriate; you will be notified directly of these changes. Alternatively, please check this page frequently to ensure that you are up-to-date with any changes and/or additions to this privacy policy.

CONTACT
If you have any questions relating to this privacy policy, to the way we use your information or to access / amend the details we hold; then please contact us using the means provided in our Contact Us page.

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Contact Us Tel: 01422 752 852
Email: hello@kwerks.co.uk
Copyright © 2019 kwerks.co.uk. All Rights Reserved.
Kwerks is a trading name of Seyden Limited.